Terms and Conditions

1. Acceptance of Terms

By creating an account and using our casino services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

Your continued use of our services after any modifications constitutes acceptance of the updated Terms.

2. Eligibility and Account Registration

You must be at least 18 years old and legally eligible to participate in online gambling activities in Germany to use our services.

You are required to provide accurate, current, and complete information during the registration process. Any false or misleading information may result in immediate account termination.

2.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials. Any activities that occur under your account are your responsibility.

You must immediately notify us of any unauthorized use of your account or any other breach of security.

3. German Gaming Regulations Compliance

Our operations comply with the German Interstate Treaty on Gambling (Glücksspielstaatsvertrag) and all applicable German federal and state regulations.

We hold a valid German gaming license and operate under strict regulatory oversight to ensure fair and responsible gaming practices.

All games offered on our platform are regularly tested and certified by approved testing laboratories in accordance with German standards.

4. Responsible Gaming

We are committed to promoting responsible gaming practices. Players can set deposit limits, loss limits, and session time limits through their account settings.

Self-exclusion options are available for players who need to take a break from gaming activities. These can be set for periods ranging from 24 hours to permanent exclusion.

4.1 Support Resources

We provide links to German problem gambling support organizations including Bundeszentrale für gesundheitliche Aufklärung (BZgA) and other certified counseling services.

Players showing signs of problem gambling may have their accounts restricted or suspended for their protection.

5. Financial Transactions

All financial transactions are processed in Euros (EUR) and comply with German banking regulations and anti-money laundering laws.

Deposits and withdrawals are subject to verification procedures as required by German financial authorities.

We reserve the right to request additional documentation to verify the source of funds and comply with regulatory requirements.

Processing times for withdrawals may vary depending on the chosen payment method and verification requirements.

6. Game Rules and Fair Play

All games are operated using certified random number generators to ensure fairness and unpredictability of outcomes.

Any form of cheating, collusion, or exploitation of system vulnerabilities is strictly prohibited and will result in immediate account closure.

Game rules and payout percentages are available for review within each game's information section.

7. Data Protection and Privacy

We process personal data in accordance with the German Federal Data Protection Act (BDSG) and the General Data Protection Regulation (GDPR).

Player data is stored securely and used only for purposes related to providing our gaming services and meeting regulatory obligations.

Detailed information about our data processing practices can be found in our Privacy Policy.

8. Prohibited Activities

The following activities are strictly prohibited: money laundering, fraud, creating multiple accounts, using automated playing software, and sharing account access with third parties.

Any violation of these prohibitions may result in account suspension, forfeiture of winnings, and reporting to relevant authorities.

We cooperate fully with law enforcement agencies in investigating any suspected illegal activities.

9. Limitation of Liability

Our liability is limited to the extent permitted under German law. We are not liable for any indirect, incidental, or consequential damages.

Technical malfunctions, system failures, or interrupted games may result in the cancellation of affected bets and return of stakes.

Force majeure events beyond our control may temporarily suspend services without liability for losses incurred.

10. Dispute Resolution

Any disputes arising from these Terms will be governed by German law and resolved through German courts with competent jurisdiction.

We encourage players to first contact our customer support team to resolve any issues before pursuing formal legal action.

Alternative dispute resolution mechanisms may be available through approved German gaming dispute resolution services.

11. Account Closure and Termination

Players may close their accounts at any time by contacting customer support. Outstanding balances will be returned following standard verification procedures.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activities.

Upon account closure, access to all gaming services will be immediately revoked, and any promotional benefits will be forfeited.

12. Contact Information

For questions regarding these Terms and Conditions, please contact our customer support team through the channels provided on our website.

Our customer service operates in German and English to assist players with any inquiries or concerns.

Regulatory complaints can be directed to the appropriate German gaming authority as indicated in our licensing information.